Available for Senior Executive Roles

Amit Kumar

Director · Technical Program Leadership
Cloud & Security Transformation · Digital Modernization · Agentic AI Automation

24++Years Experience

36++Team Members Led

22++Global Deployments

60%%QA Effort Reduction via AI

Profile Summary

Technical Program Management24+ years leading large-scale global technology programs across telecom and enterprise domains, delivering cloud-native and platform modernization initiatives across EMEA, APAC, and Africa.

Security & Compliance LeadershipSpearheaded enterprise security initiatives including VA/PT governance, infrastructure hardening, OWASP frameworks, Nessus, Qualys, and compliance-aligned delivery frameworks.

Cloud & NFV ModernizationLed transformation of communication platforms through IMS ecosystems, NFV/VNF adoption, AWS, OpenStack, VMware vSphere, and software-defined infrastructure deployment.

Agentic AI AutomationArchitected multi-agent AI frameworks using LangChain, Ollama, and RAG pipelines to automate telecom delivery workflows — reducing manual QA effort by ~60%.

Client Engagement & AdvisoryPartnered with Tier-1 operators — Deutsche Telekom, Verizon, T-Mobile, Rogers, and Orange — aligning technology solutions with business transformation objectives.

Global Delivery GovernanceDirected multi-country delivery programs, managing 35+ cross-functional professionals across architecture, QA, deployment, and operations with strict SLA adherence.

Work Experience

Mavenir Systems Pvt. Ltd.

Director — Professional Services & Customization· Apr 2022 – Present

Sr. Technical Manager / Deployment Manager· Nov 2018 – Mar 2022

Gurugram

Led end-to-end global delivery of customization and transformation programs across three product portfolios covering solution design, estimation, development, testing, and production rollout.
Managed cross-functional teams of 36+ professionals across India, USA, Europe, and APAC, driving coordinated execution across architecture, engineering, QA, and deployment.
Built and scaled a 25-member multidisciplinary deployment organization, driving onboarding, capability development, and standardized execution across 22+ global implementations.
Led vulnerability assessment and penetration testing initiatives including security gap analysis, firewall optimization, and OS patch governance to strengthen enterprise security posture.
Directed global resource planning, workload distribution, and capacity management to improve delivery efficiency across 20+ concurrent customer programs.

🤖 Generative AI & Automation Achievements

Architected an Agentic AI pipeline automating voicemail platform workflows (PDF Call Flow → Decision Extraction → SCXML Generation → Test Case Creation).
Designed multi-agent workflows using LangChain and local LLMs, reducing manual QA analysis effort by ~60%.
Developed structured prompt frameworks for telecom decision normalization and automated regression test generation.
Prototyped Streamlit-based AI interfaces and spearheaded evaluation and adoption strategy for GitHub Copilot Enterprise.

Tech Mahindra Ltd.

Tech Manager · Client: Mavenir Systems· Dec 2015 – Oct 2018

Noida

Led deployment of Mavenir's Ex-Comverse VAS solutions (NGVM and messaging platforms) for Tier-1 telecom operators globally.
Managed full lifecycle deployment programs across EMEA, APAC, and Africa, ensuring successful execution with strong operational governance.
Drove implementation of the Deutsche Telekom AG program in India, aligning delivery with global standards and customer expectations.
Supervised and mentored a team of 15+ deployment engineers, enabling high performance and improved customer satisfaction.

HCL Technologies Ltd.

Technical Manager· Mar 2007 – Nov 2015

Noida

Led mission-critical telecom platform projects spanning IPv4-to-IPv6 messaging migration and VMware VNF/NFV certification programs.
Managed solution delivery, stakeholder coordination, and technical governance across high-impact programs.
TMO Voicemail & Messaging Security Program: Developed real-time threat detection for voicemail and SMS platforms, enabling fraud monitoring, activity logging, and strengthened communication security posture for regulatory compliance.
DTAG Security Enhancement Program: Implemented enterprise-wide security protocols protecting customer data, IP, and digital assets; fostered trust through strict confidentiality measures and ensured continuous service availability across digital platforms.
VMware VNF/NFV Ready Certification Program: Managed certification of virtualized telecom applications on VMware NFV Infrastructure; conducted functional testing, lifecycle validation, SDK integration, performance benchmarking, and orchestrator compatibility checks.
Comverse Voicemail & Messaging Program: Delivered global voicemail capabilities through collaboration with Tech Mahindra; ensured reliable connectivity and enhanced message delivery when users were unreachable.

Earlier Career

Various Technical Management Roles

2001 – 2015

HCL Technologies:Technical Manager (Mar 2007 – Nov 2015) · Noida
Newgen Software Technologies:Executive Software Support (Nov 2004 – Mar 2007) · Gurgaon
Botree S/W International:Zonal Coordinator (Aug 2001 – Oct 2004) · Chennai / New Delhi

Key Projects

Agentic AI Voicemail Automation Platform

Engineered an LLM-powered multi-agent framework to parse telecom call-flow PDFs, normalize logic, and generate executable automation artifacts. Leveraged LangChain, Ollama, and RAG to minimize manual effort.

LangChainOllamaRAGLLMMulti-Agent

CTAS — AI Test Case Generation System

Architected 3 specialized agents with a flow-aware parser preserving call logic, served via drag-and-drop portal with CSV/JSON export. Used FastAPI, OpenAI, and PyPDF.

FastAPIOpenAIPyPDFAgentsCI/CD

TMO Voicemail & Messaging Security Program

Developed real-time threat detection for voicemail and SMS platforms enabling fraud monitoring, activity logging, and enhanced regulatory compliance.

SecurityThreat DetectionTelecomCompliance

DTAG Security Enhancement Program

Implemented enterprise-wide security controls protecting customer data and digital assets while ensuring service continuity and strengthened confidentiality for Deutsche Telekom.

DTAGEnterprise SecurityConfidentialityVA/PT

Mavenir Cloud-Ready Voice & Messaging

Led implementation of IMS-based cloud-native voice and messaging platform supporting enterprise, wireless, and wireline services; integrated TUI, FAX, visual voicemail, and notifications.

IMSNFVCloud-NativeVirtualization

IPv4 to IPv6 Messaging Migration

Led end-to-end migration of messaging platforms from IPv4 to IPv6, ensuring interoperability, scalability, security compliance, and successful stakeholder adoption across the Comverse–HCL program.

IPv6MigrationInteroperabilitySecurity

Distributor Automation & Management Solution – Botree DMS

Implemented Distributor Management System with CRM, order tracking, claim management, retail coordination, and trade promotions; improved distributor productivity and enhanced data visibility.

CRMDistributionOrder ManagementData Analytics

Insurance Workflow Digitization – Newgen OmniFlow, OmniDocs & OmniScan

Deployed intelligent workflow automation and document management for insurance processes; integrated with enterprise systems, enabled real-time data sync, provided custom dashboards, ensured advanced encryption, and delivered 24/7 support.

Workflow AutomationDocument ManagementInsuranceIntegration

Technical Skills

Generative AI & Agentic Automation

LangChainCrewAILangGraphLLM DeploymentOllama / Llama 3.xOpenAI GPT-4oGroqRAG PipelinesChromaDBMCP / FastMCPPrompt EngineeringLangSmith ObservabilityVoice AI (STT/TTS, WebRTC)

Cloud & Virtualization

AWSOpenStackVMware vSphereNSXTelco CloudNFV/VNF

Security & Compliance

VA/PTOWASPNessusQualysInfrastructure HardeningPatch GovernanceCISSPCEH

DevOps & Automation

CI/CD PipelinesDeployment AutomationTest AutomationAgile DeliveryGit

Telecom & Communication Platforms

IMS EcosystemsMessaging PlatformsCommunication Service PlatformsCarrier-Grade Deployments

Data & Tools

OraclePL/SQLFastAPINext.jsStreamlitSQLiteJiraConfluence

Education & Certifications

Education

Master in Business AdministrationKSBM, Pune · 2012

GNIIT (Graduate National Institute of Information Technology)NIIT, New Delhi · 2001

Bachelor of CommerceDelhi University · 2000

Certifications

VMware Certified Professional – Data Center Virtualization (VCP-DCV) | 2016

VMware Trained Professional – NSX (Network Virtualization) | 2016

Red Hat Certified Engineer (RHCE) & RHCSA | 2011

Microsoft Certified Engineer (MCSA equivalent) | 2009

Oracle PL/SQL Developer – OCA | 2009

CISSP — Certified Information Systems Security Professional (Simplilearn)

PMP — Trained & Simplilearn Certified

CEH — Trained & Simplilearn Certified

Executive MBA in Project Management – KSBM, Pune | 2012

Let's Connect

Open to senior executive and advisory roles in Technology Program Leadership, Cloud Transformation, and AI-driven product delivery.